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We look forward to seeing you at Thermal Supply on February 24 from 12-2pm.  Remember lunch will be served.

Thermal Supply INC.

We will present topics to you on:

  • Strategies to Find New Talent in Your Local Market
  • How to Attract Talent to Your Service Company
  • Attracting and keeping Millennials and Generation Z
  • Leadership and Company Culture as Tools for Talent Acquisition and Retention
  • Why money (pay) is 5th on the hierarchy of employee desires

Running a service business is a lot of work so we want to address any current business challenges you have after the Q and A session at the end of the presentation. We can be helpful and would love to be of service.

Email with questions or concerns.

Eric Sprague, The Tech Whisperer

We will send email reminders to you before the event just so you don't forget. If they bother you and your inbox please let me know, Call us also as needed, 801-866-2514.

A video lesson, every morning

Eric and Larry owned a blue collar service business for many years and they know that anything that makes the day even a little bit easier is of huge value to an owner. We are keeping our price at a low $20 a month to create a platform that is affordable for any size service business. This is not just a membership training site, this is a movement. Eric and Larry are tired of seeing their friends and peers struggle through each day with their team, when training will fix most of the issues.

For just $20 a month you can breath easier, be more profitable, have a happier team, and make your days more enjoyable. We provide a template each day to educate your team. You do not have to create any content yourself. You do not have to get up early to get prep for your team meeting lesson. You do not have to prepare anything. All you must do is work the system that we give you. You just let our in-house expert, Eric, do all of that for you. How easy is that???

Frequently Asked Questions

Why do I need a Morning Tech Meeting?

Morning meetings where technicians are taught the "soft skills" of the service business is crucial training. Many technicians are good at the technical side of the business, but lack the skills to make customers really happy and grow your business. Instead of trying to create lessons plans yourself each day, outsourcing these lessons to the pro's will make your team stronger and create more time and less headache for you, the owner.

Who is Eric, and why should I let him teach my team?

Eric Sprague is the "Tech Whisperer". Eric has more than 20 years of experience as both a manager and owner of blue collar service businesses. Eric's strength is training technicians to become more self aware and skilled at subjects such as: how to behave in the home, how to get clients to give 5 Star online reviews, how to create more add-on sales, and the like. Eric is a Certified John Maxwell Leadership Coach, Trainer, and Speaker. Eric's passion is training technicians the soft skills required to be their best out in the field.

How Long Will It Take To Get My Techs Trained?

Training technicians is an ongoing process.
Much like Tiger Woods needs to practice putting everyday, or Micheal Jordan needed to practice shooting foul shots throughout his entire career. Tech training needs to be done for a few minutes everyday. Often the lessons are repetitive. This is on purpose. The more we drill down on key subjects, the more natural it will seem to the technicians. As to how long it will take, we think it takes most technicians 3-6 months to really start to make big changes and buy in. As an owner, you need to commit to the process of gradual improvement. It is a long term investment in creating the team you always dreamed of when you started your service business.

Why is it everyday? That's expensive and takes to much time!

We have learned (the hard way) that a DAILY meeting is what garners real results over time. There is no hack or shortcut to getting really well trained technicians. These people need DAILY reinforcement of the skills we teach. Doing it everyday shows the technicians that the owners and managers place a high value on the team getting better. The DAILY meeting, although maybe seems like a hassle to the owner will result in a more engaged team, techs that are able to please clients more often, an increase in add-on sales, and lower amounts of customer complaints. We feel that most owners would agree that these benefits are worth 20 minutes per day.

Why is it so cheap?

Eric and Larry struggled for years to get their blue collar service business up and running. They remember what it was like when they needed training to improve, but couldn't afford to invest in expensive coaching. Therefore, the goal with is to give world class level training at a cost that any owner can afford. Eric and Larry's goal is to create a service where thousands and thousands of companies use the morning meeting to bring back great service. They want to see owners who no longer dread going to work because of all the of technician issues that make running a service business a hassle. This is not a business for Eric and Larry, this is a MOVEMENT to give blue collar owners a better life, to create a real career for technicians, and for clients to get an amazing service experience.

Does Eric do 1 to 1 coaching and onsite visits?

Yes. For an additional fee, Eric provides 1 to 1 coaching for those owners who want to take this to the next level. Meetings are done via ZOOM and recorded so that the owner can replay the coaching. Eric also does a very limited number of onsite training days per month, where he will visit an company and do staff training and 1 to 1 coaching with the owner. For more information about these services, please message us on our website, or email us at

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