To have the best service managers you need to train them not to think like a technician. There are leadership. management and personal development skill needed that we teach weekly. Click here to sign up
CSR's are the first contact with the potential client when they answer the phone. They can make or break the leads the Business Development Reps are creating. Train your CSR's to get an appointment on every call. Click here to sign up.
Tech People Skill Training
The lessons for the technicians keep your company running smoothly. When your tech does not communicate well or take care of the client as expected. The job could be lost and all the other teams effort lost too! Click here to sign up.
Bus Development Training
Business Development Reps need to be accountable to bringing in revenue each day. Here are lessons to guide the reps into being the most productive and profitable possible. Click here to sign up.
Understanding what is expected of an estimator and a process to sell jobs is paramount. They need to convert every lead into a paying job and have a system to do that. Click here to sign up.
Training your team on a consistent basis makes a BIG difference in their performance. Explaining the "why" helps them be better at their craft and makes them more professional.
Our daily lessons keep your team engaged and accountable with their performance in the field.
Super Tech University is a proven video training program developed by former restoration company owners, Eric and Larry. Quickly growing tired of putting out fires all day, they set out to change the system and built “Morning Tech Meeting” to connect with the technicians and share tools and tips to help them learn the “soft skills” they needed to be successful in the field.