YOUR TECHNICIANS NEED TO KNOW THIS!
YOU KNOW YOU NEED TO TRAIN THEM, BUT YOU HAVE NO TIME!
Most of your problems come from poor judgement with clients, not technical issues. Teaching your techs how to get ready for work so they can make the best decisions is important. Why? Because they do not know these things! They do not realize they need to,
- go to bed early the night before work
- prepare food and water for the day
- groom themselves properly
- be ready for the day
Why? Because nobody told them!
We have created a SYSTEM to train them that takes NONE of your time.
Technicians watch a short daily video lesson sent to their phone via text or email, take weekly tests, and are rewarded for doing a great job as they move up the ladder of competency. They progress through each level of the Service Technician Success Path. You will lower tech turn-over rates and increasing employee engagement in your company.
WORK ON GROWING YOUR BUSINESS AND LEAVE THE TEAM TRAINING TO ERIC, THE TECH WHISPERER
Often the reason many service businesses don't grow is the owners and managers spend too much time on technical training and too little time training the team on in-home behavior, client communication, how to up-sell, personality type awareness, conflict resolution, and a host of the skills needed to be an amazing in-home service provider.
The lack of these "soft skills" which are the reason for most problems in the field. In fact, now with COVID-19 in the mix, technicians are more under the microscope than ever regarding how they work in homes and communicate with clients. We can do all of this training for you for a very low monthly fee so you can stop putting out fires and start building the business of your dreams.
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Eric and Larry started a podcast, too. They talk about the challenges of owning a blue collar business. They dive deeply into the things that worked for them and the things that did not. Many expert guests come on the show bring their skill and know-how to the listeners. All content is directed to making blue collar business owners lives better. Being an entrepreneur in the trades can be fun, rewarding and profitable. Please listen to some great guests and hear ideas about how your business can be better. Any feedback is always appreciated. Please subscribe!
Sample Daily Lesson Videos
Client Fear of technicians is a big deal for service companies
are your techs not upselling due to a bad Relationship with Money?
LEVI's CARPET TECHNICIANS Have Benefited FROM THE LESSONS
Levi owns a successful carpet cleaning company and loves the training his team gets daily from Morning Tech Meeting.
RESTORATION TECHNICIAN, Kenny, has benefited from the LESSONS TO BE MORE AWARE OF CLIENT'S NEEDS
The Best Restoration Company in Florida shows the Morning Tech lessons every day. It gets the team on the same page and helps with their company culture of excellence.
Greg and His Crew listen to the "invaluable" Lessons each day
Matt and Tyler have great things to say about the Morning Tech Meeting. It helps them get clear about the company values and what needs to happen in the field each day to excel.
Andrew, who was mentored by eric, tells how the morning meetings impacted his life
Andrew was a self described "punk kid" when he started to work for Eric and Larry. Once he was exposed to Eric's Morning Tech Meetings, Andrew went from having "just a job" to creating the professional career he dreamed about having.
LESLY WENT FROM SHY, INEXPERIENCED KID TO OPERATIONS MANAGER WITH ERIC'S MORNING MEETINGS
Lesly was our operations manager at Shamrock. She really grew under Eric's tutelage and has gone on to great success in becoming an entrepreneur in her own right.
Ashlee explains how being invested in by the owners made her and the rest of the team care more about their jobs.
mike SPEAKS OF THE VALUE OF THE MORNING TECH MEETING IN HIS BUSINESS
Mike, a former Shamrock employee now running a carpet and rug plant talks about the positive benefits of Morning Tech Meeting.
JIM, SERVICE BUSINESS OWNER OF 31 YEARS TELLS HOW THE VIDEOS HELP HIS COMPANY
Jim's service business that benefits from his team learning the lessons from Eric's daily video lessons.
PHIL became a MUCH BETTER TECHNICIAN WITH THE HELP OF
eric's MORNING MEETINGS
Phil talks about how the morning tech meetings helped him at work and in his personal life.