YOUR TECHNICIANS NEED TO KNOW THIS!
YOU NEED TO TRAIN THEM, BUT YOU HAVE NO TIME!
Most of your problems come from poor judgement with clients, not technical issues. Teaching your techs how to get ready for work so they can make the best decisions is important. Why? Because they do not know these things! They do not realize they need to,
- go to bed early the night before work
- prepare food and water for the day
- groom themselves properly
- be ready for the day
Why? Because nobody told them!
We have created a SYSTEM to train your techs that takes NONE of your time.
Technicians watch a short daily video lesson sent to their phone via text or email, take weekly tests, and are rewarded for doing a great job as they move up the ladder of competency. They progress through each level of the Service Technician Success Path. You will lower tech turn-over rates and increasing employee engagement in your company.
WORK ON GROWING YOUR BUSINESS AND LEAVE THE TEAM TRAINING TO ERIC, THE TECH WHISPERER
Often the reason many service businesses don't grow is the owners and managers spend too much time on technical training and too little time training the team on in-home behavior, client communication, how to up-sell, personality type awareness, conflict resolution, and a host of the skills needed to be an amazing in-home service provider.
The lack of these "soft skills" which are the reason for most problems in the field. In fact, now with COVID-19 in the mix, technicians are more under the microscope than ever regarding how they work in homes and communicate with clients. We can do all of this training for you for a very low monthly fee so you can stop putting out fires and start building the business of your dreams.
Eric and Larry started a podcast, too. They talk about the challenges of owning a blue collar business. They dive deeply into the things that worked for them and the things that did not. Many expert guests come on the show bring their skill and know-how to the listeners. All content is directed to making blue collar business owners lives better. Being an entrepreneur in the trades can be fun, rewarding and profitable. Please listen to some great guests and hear ideas about how your business can be better. Any feedback is always appreciated. Please subscribe!
More Sample Daily Lesson Videos
Client Fear of technicians is a big deal for service companies
are your techs not upselling due to a bad Relationship with Money?
The pick's HVAC company testimonial
The lessons changes their bottom line, they have paid dividends for years. The techs provide solutions for their clients from Super Tech University.
no moss Softwash benefiting from the direction of the lessons
They are having their best year ever! Super Tech University helps with the desision making to get there! The lesson have helped with self confidence and development of the techs. To be able to perform the best service with a young team takes direction. The lessons resonated with the team so well they are able to do a great job in the field.
Jason is developing
Jason has learned to be self aware to be able to communicate with clients more effectively making his job easier. He suggests Super Tech University for all techs.