The 85% Rule: Cleanfax Magazine article
By Eric Sprague, Super Tech University Why do most companies exist? To make money. That said, when owners of companies are deciding to take the…
Read MoreBy Eric Sprague, Super Tech University Why do most companies exist? To make money. That said, when owners of companies are deciding to take the…
Read MoreBy Eric Sprague, Super Tech University The hottest topic on the planet right now seems to be how to attract and retain talent in your…
Read Moreby Eric Sprague, Super Tech University I know this issue is dedicated to the state of the industry, and I think there are many amazing…
Read MoreWhat do we do? We train your techs to make better decisions on the job and teach confidence to make better choices, so they won’t call…
Read Moreby Eric Sprague, Super Tech University When you first start a business, you’re in survival mode. You do whatever you need to do to get…
Read Moreby Eric Sprague, Super Tech University As the company began to shift to a younger workforce, I began rethinking many of the ideas I had…
Read MoreAll service companies are actors and actresses in the theater of business every day. We put on a presentation to our clients and potential clients…
Read MoreGive your best techs training consistently, in a routine they appreciate, so they do the best work for you. Help them thrive each day in…
Read MoreYour techs represent your company on site, unsupervised, every day. Do you train them how you expect them to act with your clients, how to…
Read MoreSuper Tech University is a proven video training program developed by former restoration company owners, Eric and Larry. Quickly growing tired of putting out fires all day, they set out to change the system and built “Morning Tech Meeting” to connect with the technicians and share tools and tips to help them learn the “soft skills” they needed to be successful in the field.
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