The 85% Rule: Cleanfax Magazine article
By Eric Sprague, Super Tech University Why do most companies exist? To make money. That said, when owners of companies are deciding to take the…
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The Hunt For Talent: Cleanfax Magazine article
By Eric Sprague, Super Tech University The hottest topic on the planet right now seems to be how to attract and retain talent in your…
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The State of Your Company: C&R Magazine article
by Eric Sprague, Super Tech University I know this issue is dedicated to the state of the industry, and I think there are many amazing…
Read MoreWhat is Super Tech University?
What do we do? We train your techs to make better decisions on the job and teach confidence to make better choices, so they won’t call…
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Soft Skills Training: Take Your Business From Surviving to Thriving
by Eric Sprague, Super Tech University When you first start a business, you’re in survival mode. You do whatever you need to do to get…
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Talent Magnet: Restoration Company Turned Life Academy
by Eric Sprague, Super Tech University As the company began to shift to a younger workforce, I began rethinking many of the ideas I had…
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The Theater of Business
All service companies are actors and actresses in the theater of business every day. We put on a presentation to our clients and potential clients…
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Develop Super Technicians In Your Company
Give your best techs training consistently, in a routine they appreciate, so they do the best work for you. Help them thrive each day in…
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Why have a daily lesson for your techs?
Your techs represent your company on site, unsupervised, every day. Do you train them how you expect them to act with your clients, how to…
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