Latest Articles

The Theater of Business

​All service companies are actors and actresses in the theater of business every day.  We put on a presentation to our clients and potential clients…

Read More

Develop Super Technicians In Your Company

Give your best techs training consistently, in a routine they appreciate, so they do the best work for you. Help them thrive each day in…

Read More

Why have a daily lesson for your techs?

Your techs represent your company on site, unsupervised, every day. Do you train them how you expect them to act with your clients, how to…

Read More

The Hero and the Victim

Over the years I have observed an interesting situation in the world of small business entrepreneurship. I see it frequently in the blue collar service…

Read More