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Latest Articles

What is Super Tech University?

What do we do? We train your techs to make better decisions on the job and teach confidence to make better choices, so they won’t call…

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Soft Skills Training: Take Your Business From Surviving to Thriving

When you first start a business, you’re in survival mode.  You do whatever you need to do to get the phone ringing, taking any project…

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Talent Magnet: Restoration Company Turned Life Academy

As the company began to shift to a younger workforce, I began rethinking many of the ideas I had about culture, work, and how our…

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The Theater of Business

​All service companies are actors and actresses in the theater of business every day.  We put on a presentation to our clients and potential clients…

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Develop Super Technicians In Your Company

Give your best techs training consistently, in a routine they appreciate, so they do the best work for you. Help them thrive each day in…

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Why have a daily lesson for your techs?

Your techs represent your company on site, unsupervised, every day. Do you train them how you expect them to act with your clients, how to…

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The Hero and the Victim

Over the years I have observed an interesting situation in the world of small business entrepreneurship. I see it frequently in the blue collar service…

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